Humanscale Switch Mouse (Discontinued)

I'm very happy with this product. I have problems on my wrist and with this product it helps me alleviate the discomfort & pain on my wrist specially working long hours using the mouse. This is my 3rd year using this product.

I used a Switch Mouse quite happily for about 3 years. Unfortunately, the cord broke wires at the point where it enters the mouse. I replaced the mouse with a new Switch Mouse about 3 or 4 months ago. It has NEVER worked as well as the last one. I've tried adjusting the settings, re-installing the drivers, using different mouse pads or none at all, etc. Nothing gives me reliable performance. Sometimes the mouse clicks twice when I want it to only click once. It repeated maximizes or minimizes a window when I wanted to click it once and move it. I can't help but think that Human Scale changed their manufacturer and/or supplier(s) or parts. I am on the verge of sending it back. I posted a comment under Contact Us and received an email asking for a rating. Here it is: I couldn't be more disappointed.

I have both the Whale mouse and the Switch Mouse. I find the Whale mouse much more comfortable than the Switch. The Switch is not wide enough for my hand. Also I have yet to find the angle of the Switch comfortable. I was hoping ti buy a second Whale but they are no longer available. I am willing to trade my Switch for a Whale.

The navigation buttons do not work; I sent an e-mail to tech support requesting assistance and never heard back. ----------- However, the mouse did significantly abate the pain in my wrist. The pain didn't disappear, so I switched the mouse and am using it left handed; no trouble at all using it as a pseudo-lefty. ----------- I find the right-click mechanism to be a little harder to push than with a traditional mouse, but I have become accustomed to its operation. I like the scroll (third) button.

We needed mice for our computer lab that the students could use right or left-handed, and being able to change the size was a huge selling point too. The kids love the mouse; they're holding up great in the classroom after a couple months without any issues or defects popping up quickly like we had in the past with other mice. The programmable buttons have been the favorite feature because the students can quickly personalize the mouse for their work habits, and the kids got a good starter lesson in ergonomics. A

My PT recommended the Whale Mouse, but it was discontinued. I found out this had come out with a very similar design and got it right away. Needed to try using both hands because my right one is in bad shape and decided to make the right and left learn how to use it at the same time by swapping back and forth. I really had a difficult time at first because it's hard to rest your palm on the mouse correctly and I kept hitting the wrong buttons accidentally. Took about a week for me to get "rolling" but it was worth the wait. My hands feel better than they have in a while. FYI: It's a big mouse, so be sure to have extra space to use it.