ErgoGenesis/Bodybilt Warranty Information
The Human Solution and ErgoGenesis/Bodybilt assure total customer satisfaction. The following information applies to all ErgoGenesis/Bodybilt products:
STANDARD WARRANTY FOR NORMAL DAILY USE (users up to 300 lbs)
For standard use, ErgoGenesis warrants to the original purchaser from the original date of purchase, that its BodyBilt products (as listed and described below) shall be free from defects in material and workmanship. ErgoGenesis will repair or replace, at its option, to the original purchaser only, any defects in products, parts, or components resultant from normal single shift use, as listed and described below (labor is not necessarily included). ErgoGenesis will not elect replacement unless repair is not commercially practical. Normal wear or abuse of products, parts, fabrics, and components are not covered. All features, except those noted below, shall be covered to the original purchaser for the lifetime of the chair.
- 10 Year Warranty: Steel structure of mechanism, backrest post, plastic backrest & seat structures, handles, backrest height adjuster, clutch plates, torsion springs, all welds, armrest structure
- 5 Year Warranty: Air Lumbar option, casters, glides, foam, arm pads, sled bases
- 3 Year Warranty: Fabric
- 1 Year Warranty: X-Tension Arm Assemblies and Linear Tracking Arm (LTA)
- No Warranty: Customer's Own Material/Leather (COM, COL)
WARRANTY FOR BIG AND TALL SEATING (Big & Tall models S754, S2504 and S3504; Bariatric B2503. S-Mechanism for users up to 500 lbs and B-Mechanisms for users up to 600 lbs)
ErgoGenesis warrants to the original purchaser from the date of manufacture, that its products (as described below) shall be free from defects in materials and workmanship. ErgoGenesis will repair or replace, at its option, to the original purchaser only, any defects in products, parts, or components resultant from normal single shift use (as described below). ErgoGenesis will not elect replacement unless repair is not commercially practical. Normal wear or abuse of products, parts, fabrics and components are not covered.
- 3 Year Warranty: Steel structure of mechanism, backrest post, plastic backrest & seat structures, handles, backrest height adjuster, clutch plates, torsion springs, all welds, armrest structure
- 3 Year Warranty: Air Lumbar option, casters, glides, foam, arm pads, sled bases
- 3 Year Warranty: Fabric
- 3 Year Warranty: Pneumatic height cylinder and base
- 1 Year Warranty: X-Tension Arm Assemblies and Linear Tracking Arm (LTA)
- No Warranty: Customer's Own Material/Leather (COM, COL)
WARRANTY FOR 12-HOUR USE TO 24-HOUR USE ON STANDARD MODELS (multi-shift applications)
For continuous (12-24 hour) use, ErgoGenesis warrants to the original purchaser from the original date of purchase, that its products (as described below) shall be free from defects in materials and workmanship. ErgoGenesis will repair or replace, at its option, to the original purchaser only, any defects in products, parts and components (as described below). ErgoGenesis will not elect replacement unless repair is not commercially practical. Normal wear or abuse of products, parts, fabrics and components are not covered.
- 3 Year Warranty: Steel structure of mechanism, backrest post, plastic backrest & seat structures, handles, backrest height adjuster, clutch plates, torsion springs, all welds, armrest structure
- 3 Year Warranty: Air Lumbar option, casters, glides, foam, arm pads, sled bases
- 3 Year Warranty: Fabric
- 3 Year Warranty: Pneumatic height cylinder and base, standard-sized seats
- 2 Year Warranty: Pneumatic height cylinder and base, #4 seats
- 1 Year Warranty: X-Tension Arm Assemblies and Linear Tracking Arm (LTA)
- No Warranty: Customer's Own Material/Leather (COM, COL)
WARRANTY FOR INTENSIVE-USE (24/7) MODELS (multi-shift applications)
For continuous (12-24 hour) use, ErgoGenesis warrants to the original purchaser from the original date of purchase that its I-Series chairs shall be free from defects in materials and workmanship. ErgoGenesis will repair or replace, at its option,to the original purchaser only, any defects in products, parts and components as described below. ErgoGenesis will not elect replacement unless repair is not commercially practical. Normal wear or abuse of products, parts, fabrics and components are not covered.
- 5 Year Warranty: Pneumatic height cylinder and base, #7 seat
- 5 Year Warranty: All other items on I-Series chairs built with the #7 seat pan, for users up to, but not exceeding, 300 lbs
- 3 Year Warranty: Pneumatic height cylinder and base, #4 seat
- 3 Year Warranty: All other items on I-Series chairs built with the #4 seat pan, for users up to, but not exceeding, 500 lbs
- 1 Year Warranty: Linear Tracking Arm (LTA)
- No Warranty: Customer's Own Material/Leather (COM, COL)
Warranty does not cover or provide for:
Color-fastness or matching of colors, grains or textures of chair material/fabric; modifications or attachments to the product not approved by ErgoGenesis; products not installed, used or maintained inaccordance with product instructions and warnings; products used for rental purposes; damage caused by the carrier in-transit as handled under separate terms; periodic lubrication of the chair mechanism.
No warranties extend beyond the face of this warranty. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state. Incidental and consequential damages are excluded from this warranty. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty is valid to the original purchaser only for as long as the purchaser owns and uses this product. Subsequent purchasers are not covered by this warranty. ErgoGenesis will not be responsible for damage due to services, maintenance, modifications or tampering by anyone other than an ErgoGenesis representative or approved dealer. The Standard Warranty is based upon single 8-hour shift use only. This warranty is void if the customer modifies the product, if attachments are made to the product or if the product is not installed or used in accordance with ErgoGenesis installation and guidelines. Normal single shift use assumes a five-day work week (eight-hour workday).
Who should give serious consideration to purchasing a BodyBilt chair?
- Anyone with back, shoulder, neck, tailbone, arm or wrist pain
- Anyone taller than 6'2" or shorter than 5'1"
- Anyone over 250 lbs
- People with circulatory issues, varicose veins or diabetes
- Individuals who need a chair for multi-shift 24/7 use, clean room use or other special needs
- Anyone looking for a highly customized chair
BodyBilt Chair Mechanisms
BodyBilt Chairs are sophisticated pieces of equipment designed to complement your style of sitting. The first step toward building the BodyBilt chair of your dreams is choosing the right mechanism.
- J: The J-mechanism pivots from near the center of the mechanism. Four adjustments are featured: seat angle, seat height, backrest angle and seat slider. The J-mechanism is the most popular and "traditional".
- R: The R-mechanism is a synchro-tilt mechanism, meaning that the seat will tilt forward at a predetermined angle when you lean back. The R-mechanism is easy to use and features four primary adjustments: seat height, tilt tension, seat slider and tilt lockout.
- E: The E-mechanism is a knee-tilt mechanism, meaning that it pivots from near the front of the seat, enabling greater forward tilt and greater recline. The E-mechanism also supports a gentle rocking motion and four adjustment features: seat angle, seat height, backrest angle and seat slider.
- I: The I-mechanism is designed for heavy-duty, multi-shift, intensive use. Four adjustments are featured: seat angle, seat height, backrest angle and seat slider.
- S: The S-mechanism is a heavy-duty mech found on Big and Tall chairs. Two adjustments are featured: seat angle and seat height.
- B: The B-mechanism is used only on the BodyBilt Bariatric chair and is rated for users up to 600 lbs. Call us for special pricing on the BodyBilt Bariatric Chair.
- C: The C-mechanism is designed for conference room seating. This scaled-down mechanism features two adjustments: seat angle and seat height. Contact us for pricing on conference room seating.
- G: The G-mechanism refers to a fixed "sled" base for guest chairs.
